If someone does something that seems crazy, it’s worth asking yourself:
Assuming for a moment that they aren’t crazy, why would they do this?
I’m in a leadership group online and came across a question and answer that went like this:
Question: “How can I show them x when they’re missing something so obvious?”
Answer: Odds are you’re probably the one missing something obvious.
When someone does something we don’t understand, it’s worth considering that they view the world differently than us. And it’s worth exploring what that different view might be.
Josh
P.S. The “assume for a moment they’re not crazy” idea comes from chapter 10 of Never Split the Difference.