Yesterday, we talked about three tones from the book that you can use in negotiations:
- The Smiling Voice
- The Late-Night FM DJ Voice
- The Questioning Voice
I gave an example of when you could use the Questioning Voice, but not the others.
The Smiling Voice is a good default voice for negotiations because it is pleasant.
The Late-Night FM DJ voice is good for calming down people, or saying something you don’t want challenged. It’s low, slow, and calm, and often ends on a low pitch.
The Questioning Voice is good if you want to ask a question without giving up the power of a label.
You can listen to an example of each of them in yesterday’s post. This has usually been a podcast, but sometimes I need a break where I’m writing instead.
In the future, it will be whatever seems most effective for you and me.
We will continue this conversation on negotiation tactics on Monday 🙂
Josh