Have you played, or at least seen, Pacman?

If you have, it’s going to help you remember the PAC method by Matt Essam. It’s an acronym you can use for conversations.

P for Present.

A for (No) Agenda.

C for Curious.

Present is a reminder to focus on what the other person is saying, not the voice in your own head.

(No)-Agenda is a reminder to not try to convince them of anything.

Curious is a reminder to be genuinely curious about the person you’re talking to.

Present, No Agenda, Curious (PAC).

Next time you have a conversation that you want to go well, think of PACman.