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The Label Game
This exercise will help you apply the concepts we’ve been learning and not just understand them without using them. I got the technique from a recording of a Black Swan group workshop.
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Mirrors
Mirrors keep people talking and help them trust you more. Here’s a crazy story about a mirror, and how you can use them yourself. Tilt your head if you have a hard time getting the pitch right.
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Negotiation Tones – Part 2
Yesterday, we talked about three tones from the book that you can use in negotiations: I gave an example of when you could use the Questioning Voice, but not the others. The Smiling Voice is a good default voice for negotiations because it is pleasant. The Late-Night FM DJ voice is good for calming down…
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Negotiation Tones
Today’s audio is about three tones from Never Split the Difference you can use in negotiations.
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Common Mistakes with Labels
Today’s audio is about common mistakes people encounter when using labels for the first time.
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Labels
This is an introduction to one of my favorite negotiation techniques, labels.
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A Negotiation Series
This short audio is an introduction to a new podcast series on Never Split the Difference by Chris Voss that I’ll be posting here. If you want to subscribe, you can do so here: It’ll send you an email and ask you to click “Confirm email” to confirm your email address.