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Brainstorming Labels
Today’s lesson is a 60 second exercise. Say or write down as many labels as you can in 60 seconds. Think of it like playing Jeopardy, you’re phrasing your sentences a certain way. “It seems like…”, “It sounds like…, “It feels like….”, “it looks like…” Any of those will do. Set a timer for 60…
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The Label Game
The Label Game will help you apply, rather than just understand, the concepts we’ve been learning. Click here to listen (4 min). This “game” was adapted from a technique shown in a recording of a Black Swan group workshop. Thanks for reading and listening! Do you want to share any insights gained, or any questions…
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Mirrors
Mirrors keep people talking and help them trust you more. Here’s a crazy story about a mirror, and how you can use them yourself. We’re doing audio (4 min) today because tones are involved. Click here to listen. Tilt your head if you have a hard time getting the pitch right for your mirror.
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Negotiation Tones – Part 2
Yesterday, we talked about three tones from the book that you can use in negotiations: 1. The Smiling Voice 2. The Late-Night FM DJ Voice 3. The Questioning Voice I gave an example of when you could use the Questioning Voice yesterday, but not the others. The Smiling Voice is a good default voice for…
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Tones in Negotiations
Today’s email is going to be an audio because I’m talking about three different tones you can use in negotiations.Click here to listen. If you’re just joining in, you may want to check out the initial email on labels and another on common mistakes you can make with them. Josh
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Common Mistakes with Labels
I annoyed a family member by talking too much about personal finance and offering unsolicited advice to them. They had their guard up and didn’t want to talk about it. When I learned about Never Split the Difference, I used a label with them that went something like: “It sounds like you don’t think there’s…
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Labels (A Review)
Welcome! Thank you for subscribing! Now that I have some subscribers, I think I’ll reiterate some of the main ideas from Never Split the Difference to make sure we’re all on the same page. One of the most effective techniques for everyday negotiation is labels. Labels are a communication strategy that defuse negatives and reinforce…
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PACman
Have you played, or at least seen, Pacman? If you have, it’s going to help you remember the PAC method by Matt Essam. It’s an acronym you can use for conversations. P for Present. A for (No) Agenda. C for Curious. Present is a reminder to focus on what the other person is saying, not…
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The Label Game
This exercise will help you apply the concepts we’ve been learning and not just understand them without using them. I got the technique from a recording of a Black Swan group workshop.
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Mirrors
Mirrors keep people talking and help them trust you more. Here’s a crazy story about a mirror, and how you can use them yourself. Tilt your head if you have a hard time getting the pitch right.