Tag: Never Split the Difference

  • Negotiation Tones – Part 2

    Yesterday, we talked about three tones from the book that you can use in negotiations: I gave an example of when you could use the Questioning Voice, but not the others. The Smiling Voice is a good default voice for negotiations because it is pleasant. The Late-Night FM DJ voice is good for calming down…

  • Negotiation Tones

    Today’s audio is about three tones from Never Split the Difference you can use in negotiations.

  • Common Mistakes with Labels

    Today’s audio is about common mistakes people encounter when using labels for the first time.

  • Labels

    This is an introduction to one of my favorite negotiation techniques, labels.

  • A Negotiation Series

    This short audio is an introduction to a new podcast series on Never Split the Difference by Chris Voss that I’ll be posting here. If you want to subscribe, you can do so here: It’ll send you an email and ask you to click “Confirm email” to confirm your email address.