I read a book summary of “The Goal” by Eliyahu M Goldratt and the core contention seems to be:
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“Every action that brings a company closer to its goal is productive. Every action that does not bring a company closer to its goal is not productive.”​
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​What is “The Goal” of your business?

Josh

P.S. That book summary is here if you want to read it: https://www.tocinstitute.org/the-goal-summary.html